You try to help....
Apr. 17th, 2008 04:11 pmI must be getting cranky. For three years, I've been the primary responder on my company's customer forum. Today, however, I had a customer respond to a question I attempted to answer (where my answer started with, "It's entire possible that....") with the response of, "I think that's a Cop Out. That could never happen."
Well, since the customers now have all the answers, I guess I don't need to be answering their questions anymore.
Note that I'm not trying to be petty, and I'm not being vindictive, but the tone of the forum overall in the past year has gone from "helping hands" to "bitchfest/slam the company" and I'm not real productive in a situation like that, so I'm taking some time off from the forums before I get myself in trouble. It sucks that I feel I have to do that, but I have a LOT of other things to be doing here at work aside from being the customer pinata.
Well, since the customers now have all the answers, I guess I don't need to be answering their questions anymore.
Note that I'm not trying to be petty, and I'm not being vindictive, but the tone of the forum overall in the past year has gone from "helping hands" to "bitchfest/slam the company" and I'm not real productive in a situation like that, so I'm taking some time off from the forums before I get myself in trouble. It sucks that I feel I have to do that, but I have a LOT of other things to be doing here at work aside from being the customer pinata.